Information

Privacy Policy

How Oot & Aboot Outdoors collects, uses, and protects your personal information.

Last updated

Introduction

Oot & Aboot Outdoors Ltd (“we”, “our”, or “us”) is a registered charity dedicated to creating safe, joyful, and inclusive outdoor experiences for LGBTQIA+ adults and allies. We are committed to protecting the privacy of everyone who engages with our programs, events, and website.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices available to you. By using our website or participating in our programs, you agree to the practices described here.

Information We Collect

Information you provide directly

We collect information you voluntarily give us when you:

  • Register for an event or program

  • Sign up to our mailing list or newsletter

  • Make a donation via our fundraising platform

  • Contact us with a question or enquiry

  • Submit a volunteer or membership application

This may include your name, email address, phone number, dietary or accessibility requirements, and any other details you choose to share.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, the pages you view, and how you found us. This information is used in aggregate to help us understand how people use our site and to improve it.

Sensitive information

As an LGBTQIA+ organisation, we understand that some information about our members and participants may be considered sensitive. We only collect sensitive information — such as gender identity or sexual orientation — where it is necessary to provide our services, and only with your explicit consent. You are never required to disclose this information to participate in our programs.

How We Use Your Information

We use the information we collect to:

  • Process event registrations and manage attendance

  • Send you program updates, newsletters, and event invitations

  • Respond to your enquiries and provide member support

  • Process donations and issue receipts

  • Improve our website, programs, and communications

  • Meet our legal and regulatory obligations as a registered charity

  • Ensure the safety and wellbeing of all participants

We will not use your information for any purpose not described in this policy without first notifying you and, where required, obtaining your consent.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers

We work with trusted third-party service providers — such as our event registration platform, email newsletter service, and payment processor — who help us operate our programs. These providers are only given the information they need to perform their services and are required to keep it confidential.

We may disclose your information where required to do so by law, or if we believe such action is necessary to comply with a legal obligation, protect the safety of any person, or investigate potential fraud or misconduct.

In all other circumstances, we will only share your information with your explicit permission — for example, to feature your story or photo in our communications.

Data Storage & Security

We take reasonable technical and organisational precautions to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our data is stored securely, and access is restricted to authorised staff and volunteers who need it to perform their roles.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. If you have concerns about data security, please contact us.

Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When information is no longer needed, we securely delete or anonymise it.

Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you

  • Correct any information that is inaccurate or incomplete

  • Request deletion of your information, subject to any legal obligations we have to retain it

  • Opt out of marketing communications at any time by clicking “unsubscribe” in any email we send

  • Withdraw consent where we rely on your consent to process your information

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings at any time, though this may affect some functionality.

Our website may contain links to external sites, including our fundraising platform, social media profiles, and partner organisations. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, or would like to exercise any of your rights, please reach out to us:

Oot & Aboot Outdoors Ltd — ABN 72 692 989 601. Use our contact form and select “General enquiry”.

We aim to respond to all privacy enquiries within 10 business days.